Dwight Lumber

Dwight Lumber

A family-owned building-supplies company in a small Ontario village believed the timing was right to expand. Initial roots dug deep with a legacy distributor, the business began as a modest operation under the leadership of a former retail executive. Soon it became clear that software would need to step up to support growth.

We want to open another location, said the owner, reflecting confidence built in part through his ERP system.

Our customers come back years later and ask for the same stain. With our system we can tell them within minutes what it was and how much they bought.

The business had been using an older accounting system before switching to Oneir's Linux-based ERP. The new solution proved to be much more than just financial software—it became central to operations, customer relationship management and supplier/customer integration.

Some of the specific benefits the company identified:

  • The system allows full integration of customer history, inventory and purchase data. For example, a contractor returning years after a project can have their previous purchase retrieved quickly.
  • A built-in price multiplier feature handles lumber or building material sales by foot or custom cut—no manual hassle or confusing invoices for customers.
  • Real-time visibility of inventory, including committed stock: "We can instantly answer a customer question about how much we have on hand."
  • Automatic flow from purchase to general ledger to sales - contractors' discounts and margin analyses can be reviewed easily.
  • Trend-analysis capability lets management see what they sell, when and to whom — enabling smarter product and margin decisions.
  • Because the software is Internet-capable and designed for multi-location use, expansion plans (such as new outlets) are supported without sacrificing reporting quality or speed.
  • Above all, the owner praised the vendor's ongoing support: customizing the application to specific needs, guidance when setting things up, and being present when issues arose.

That kind of customer-care... is the very essence of what we look for.