It’s not uncommon for businesses to have issues with managing their SaaS clients. Many billing systems aren’t efficient enough to deal with managing and accepting payments from users.
Recurrent subscription businesses need to look for adequate solutions that deal with most – if not all – of their issues in a simple and cost-effective way.
Here are some of the more common recurring billing challenges that your business might face from time to time, and how to overcome them.
1. Automatic Invoicing
Invoicing can be a real hassle, especially with hundreds or even thousands of customers who may be potentially in line to sign up for your services. This can get even more challenging when ordering various levels of services, or handling clients who are signing up at different times. Solving this problem requires little more than finding a platform that automatically sends invoices to clients when purchasing for the first time, and during renewals.
2. Managing Discounts and Promotions
For businesses to grow, it’s critical to build a customer base, or to get current clients to upgrade their services. Having a solid recurring billing system that allows you to develop, manage and track discounts and promotions can help you snag new signups and upgrades, thereby helping you boost your profits. By incorporating an all-in-one billing system, you can track how many discounts have been redeemed and the number of new signups you’ve got.
3. Managing Pricing Plans
SaaS businesses likely have all sorts of plans for their clients based on the features that these systems offer. By having various plans, businesses can offer more affordable services to many users with different needs. Simple-to-use recurring billing software can help you make the necessary pricing changes, no matter how complex.
4. Secure Payments
It’s important that clients are comfortable handing over their credit card information. All businesses need to take steps to ensure that such personal information is kept secure at all times. This is where a secure connection comes into the picture, which should always be available between the client’s browser and your business’s server. A good recurring billing solution that’s PCI-compliant can ensure this level of security so your customers aren’t concerned about giving up their credit card information.
5. Managing Customers
The majority of SaaS delivery businesses tend to have many users, and as such, it’s imperative to find ways to effectively manage these users by keeping track of the customers who sign up for services. A reliable recurring billing solution that provides an effective means of categorizing customers in terms of sign-ups, trials, activations, upgrades and downgrades will really help to improve the efficiency of a business.
At Oneir Solutions, we have precisely what your business needs to effectively and efficiently deal with your recurring billing issues. From repetitive invoicing, to tracking rental assets, to processing billings prior to billing periods, and beyond, we have the solution for you!
Visit OneirSolutions.com to learn more today.